Vacancies

This role is for an experienced marketing executive with a proven track record in delivering both on and off-line marketing campaigns. This role will support our plans to increase awareness and understanding of the Motability Scheme through a variety of channels including (but not limited to) direct mail, e-mail, content, social and other digital tools. Additionally, this role includes the ...

Reporting into the Vehicle Risk Manager, the key responsibility of the Vehicle Risk Analyst is to support the management of Motability Operation's (MO's) asset risk associated with future vehicle residual values (RV) and service, maintenance and repair spends (SMR). This involves producing vehicle level RV and maintenance forecasts and to maintain and develop the vehicle specific elements of...

You will enjoy working with multiple business stakeholders, developing and maintaining strong relationships to ensure that you fully understand key departmental objectives, as well as the overarching departmental strategy. Excellent opportunity to utilise your strong communication skills to build and manage relationships with stakeholders across the business. You will be responsible fo...

The role of the Enterprise Solution Architect is to contribute to the development and maintenance of the overall Enterprise Architecture for Motability Operations and also to provide technical leadership for the development of solution architectures for projects in alignment with the Enterprise Architecture and project scope. You will be responsible for: Contribute to ...

You will deliver insightful analysis and Management Information to support Motability Operations Customer services and the wider business and drive real business change through Insight. Understand the reporting requirements of the business and Customer and Provide/maintain self service solutions. Responsibilities include: Contribute to the development of the Customer Se...

To provide 1st line phone support and 2nd line hardware support as part of the Motability Operations IT Service Centre. This is a predominately customer service focused role, which is a phone based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer issues...

To create and maintain vehicle data using the internal LES pricing system, liaise regularly with key stakeholder, adhering to established Pricing team processes, and assisting the Pricing Administration team as required. The Role Create and maintain vehicle data to enable accurate pricing for the Motability scheme, by using information provided by suppliers and internal pric...

This job is a multi-skilled blend of customer service, resolution of complaints / complex queries and investigating misuse and allegations of abuse towards the Scheme and Scheme vehicles. Your time will be divided between dealing directly with customers, Scheme partners and external organisations. Your job is to reach a fair outcome, balancing customer needs and business considerations and r...

Motability Operations Ltd will be opening a new office in Scotland and we are looking to recruit a Facilities Team Manager who is passionate about delivering excellence in Facilities Management services. You will be a role model of our values and lead by example, championing the voice of the customer throughout the organisation. Inspire, lead, develop and motivate a team of in house and ex...

Reporting to the Head of Asset Risk & Pricing, the Pricing Manager is responsible for end-to-end management of lease pricing for Car, Wheelchair Accessible Vehicle (WAV) and Powered Wheelchair Schemes (PWSS) with direct management responsibility for the Pricing Analysis Manager and Pricing Process Manager. By developing and implementing key strategic and policy decisions with the Pricing Pol...