Vacancies

We are looking for an experienced Service Design &Transition Manager to ensure seamless service transition and operational readiness for our new cloud-based services. We need you to play a key role in maturing the Service Design & Transition framework and work with project teams to ensure seamless introduction of new and modified services into BAU. This role requires working closely with multipl...

We are looking for an experienced Partner Performance Lead to ensure effective operational performance management of our key IT suppliers. This role is part of our Service Management team and reports into the ITSM Delivery Manager and will need to closely collaborate with service owners and suppliers of IT products and services.

You will work as part of our Facilities Management team to deliver exceptional workplace services and customer experience. You will provide a warm welcoming first line contact for our customers and visitors ensuring all their needs are met. Reporting to the Facilities Team Manager you will be responsible for the day-to-day front of house services being carried out in line with leading practices ...

The key responsibility of this role is to plan and deliver MO IT Infrastructure Projects within the Digital Infrastructure Programme, adhering to Motability Operations quality expectations, as per agreed timelines, and within agreed budget and project tolerances. Working closely with the Digital Infrastructure Programme Manager you will have responsibility for: Successful pro...

The key responsibility of this role is to plan and deliver MO IT Infrastructure Sustainability & Security Projects, adhering to Motability Operations quality expectations, as per agreed timelines, and within agreed budget and project tolerances. Working closely with the Sustainability Programme Manager you will have responsibility for: Successful project delivery to time, cos...

Following the announcement that we will be opening a new office in Scotland, we are looking to hire an experienced IT Service Centre Analyst, who will be responsible for the provision, organising and overseeing of all IT Support requests for the local office, whilst also providing blended support into the wider organisation working as part of the IT Service Centre Team. Reporting into the I...

Reporting to the Head of IT Operations, the Digital Infrastructure Programme Manager is accountable for all aspects of programme delivery to underpin Motability Operations' digital strategy. Examples of digital infrastructure initiatives include: • Delivery of cloud platform capability and automation • Strategic network development • Application re-platform ...

Reporting into the Digital Lead, the key purpose of this role is to develop and deliver continuous user experience enhancements for all MO websites. You will be accountable for developing and driving the digital experience delivery roadmap, in line with business and marketing objectives, alongside evaluating and implementing a new platform to provide current and future website experienc...

You will work as part of our Facilities Management team to deliver exceptional workplace services and customer experience. You will provide first line contact for our customers ensuring flexibility to ensure that their needs are met in a safe manner and to bring tasks to a conclusion on time and to the highest quality. Reporting to the Facilities Team Manager you will be responsi...

Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Service Advisor at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Join our team and you'll discover our working environment is quite unique. We empower people and trust them to make their own de...