Vacancies

Reporting into the Digital Lead, the key purpose of this role is to develop and deliver continuous user experience enhancements for all MO websites. You will be accountable for developing and driving the digital experience delivery roadmap, in line with business and marketing objectives, alongside evaluating and implementing a new platform to provide current and future website experienc...

We are looking to recruit an experienced manager on a 9-12 month secondment basis who will have responsibility for our escalated complaints and scheme/customer protection teams. Working closely with the 4 team managers and reporting into the Customer Operations Manager the successful candidate will oversee the operational activity to ensure our customers receive the best experience as we...

Reporting into the Architecture Manager the key responsibility of this role is the development of solution architectures for marketing technologies as part of the wider Customer Digital programme. Working closely with the Marketing and Business Systems teams as well as delivery partners and technology vendors you will have responsibility for: Developing and owning a roadmap f...

The role is responsible for l eading multiple cross-functional product teams in planning and prioritising digital initiatives aligned to our strategic agenda for Scheme customers. You will p roactively engage and collaborate with business owners to create and deliver digital services that empower Scheme customers to interact with us how they want and when they want. Reporting ...

Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Service Advisor at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Join our team and you'll discover our working environment is quite unique. We empower people and trust them to make their own de...

This job is a multi-skilled blend of customer service, resolution of complaints / complex queries and investigating misuse and allegations of abuse towards the Scheme and Scheme vehicles. Your time will be divided between dealing directly with customers, Scheme partners and external organisations. Your job is to reach a fair outcome, balancing customer needs and business considerations and r...

The role sits within an expanding team that has established itself as the trusted advisor to the organisation. The organisation is undertaking critical cloud and digital transformation programmes with cyber security at the top of the agenda. The role is an excellent opportunity to work with a highly skilled and passionate team, leading technologies, best practice frameworks and partners. In...

We will shortly be opening a new office in Scotland, and are looking to recruit a HR Advisor who will be responsible for providing comprehensive HR support to the Scotland office and wider HR team. Reporting into the HR Service Centre Manager, who is based in Bristol, and working closely with the Customer Services Manager, based in Scotland, the successful candidate will be responsible for ...

0.6 FTE (21 hours per week). Specific days or hours to be agreed. We are looking a Legal Compliance Advisor to join our Legal Compliance Team in London. Reporting into the In House Solicitor & Company Secretary and working closely with the Senior Legal Paralegal and Compliance Advisor, the key responsibility of this role is to support the business' obligation to comply...

Passionate about customer experience you will be responsible for co-ordinating the Specialised Vehicle Fund Drivers (SVF-D) Programme. You will be reporting into the Conversions & Adaptations Team Leader and will be responsible for coordinating the procurement of specialised vehicles for Drive from Wheelchair (DFW) customers, most of who will be funded by a Grant from the SVF-D. You will signif...