Vacancies

9 months Fixed Term Contract You will be responsible for leading and managing a team of account managers in meeting and exceeding customer expectations as well as company and team performance objectives. Ensuring the account managers provide exceptional service via end to end case management, and make decisions that balance the customer needs versus the business requirements as wel...

This job is a multi-skilled blend of customer service, resolution of complaints / complex queries and investigating misuse and allegations of abuse towards the Scheme and Scheme vehicles. Your time will be divided between dealing directly with customers, Scheme partners and external organisations. Your job is to reach a fair outcome, balancing customer needs and business considerations and r...

Reporting into the Head of IT Portfolio & Planning the key responsibility of this role is to establish and run the Project Management practice at MO ensuring best practice and techniques are embedded across the Portfolio regardless of the methodology being used (Agile, Lean, Waterfall). Critical to this role is also the identification and resolution of issues and challenges within the PM practic...

We are looking for a passionate, hands-on, cloud network infrastructure engineer to play a key role in the development, support and continual improvement of our cloud platform service. Reporting into the Technical Delivery Lead, this role will work closely with application and development teams to ensure that the platform continuously supports business needs as well as fulfilling core network an...

The key responsibility of this role is to plan and deliver MO IT Infrastructure Sustainability & Security Projects, adhering to Motability Operations quality expectations, as per agreed timelines, and within agreed budget and project tolerances. Working closely with the Sustainability Programme Manager you will have responsibility for: Successful project delivery to time, cos...

You will provide 1st line phone support and 2nd line hardware support as part of the Motability Operations IT Service Centre. This is a predominately customer service focused role, which is a phone based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer i...

Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Service Advisor at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Join our team and you'll discover our working environment is quite unique. We empower people and trust them to make their own de...

Reporting into the HR Operations Manager and working closely with the HR team, internal stakeholders and outsourced payroll and benefit providers, the successful candidate will be responsible for delivering an accurate payroll and benefits provision to the business. In addition, this role will encompass a range of activities including payroll compliance, reporting and analysis, management o...

The role sits within the Pricing Function of Motability Operations, responsible for the Motability Operations' Pricing strategy, ensuring delivery of sustainable affordability across the various leasing schemes we operate. Reporting into the Pricing Analysis Manager, key responsibilities include: Influencing Motability Operations' Pricing strategy at all levels, delivering a f...

An integral part of the Facilities team you will work to deliver exceptional workplace services and customer experience. You will provide first line contact for our customers ensuring flexibility to ensure that their needs are met in a safe manner, bringing tasks to a conclusion on time and to the highest quality. Reporting to the Facilities Team Manager you will be responsible f...